Shipping & Delivery Policy

Delivery timelines depend on product availability, brand lead times, customization, location, site readiness, and installation scheduling. We aim to provide clear delivery estimates during quotation/order confirmation.

1) Delivery Timelines

Standard items: Delivery as per stock availability and logistics schedule.
Custom / project orders: Lead times vary by brand/product configuration; shared during order confirmation.

2) Delivery & Installation

Some products require professional installation; installation dates are coordinated after delivery/site readiness.
Delays due to site access restrictions, civil work pending, or approvals may affect the schedule.

3) Inspection & Reporting

Please inspect items at the time of delivery where possible.
Visible damage/shortage must be reported within 48 hours with photos and invoice details.

4) Address & Contact Accuracy

Customers must provide correct delivery address, contact number, and site details. Reattempt delivery, storage, or rescheduling may involve additional charges.

5) Force Majeure

We are not responsible for delays caused by circumstances beyond reasonable control (e.g., strikes, weather, supply chain disruptions).

For any queries, contact sales@tbtgroup.in or call +91 99037 02104.