Customer Service
We’re here to help with quotations, product information, order updates, installation coordination, and service support.
1) Contact Channels
2) Response Time
- We aim to respond to emails within 1 business day.
- For urgent requests, calling is the fastest option.
3) What to Include in a Support Request
- Invoice/order reference (if applicable)
- Brand/product name and model details
- Issue description and photos/videos
- Site/contact details for service visit scheduling
4) Service Visit Scheduling
Service visits (where required) are scheduled based on technician availability, location, and brand-authorized processes.
For any queries, contact sales@tbtgroup.in or call
+91 99037 02104.